Frequently Asked Questions

Everything you need to know about shopping with Tic Toc.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Tic Toc ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

At Tic Toc, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.